Privacy & Cookies Policy

This policy explains how [Full legal company name] (“Backbone Global Legal Services”, “BGLS”, “we”, “us”) collects and uses personal data when you visit bgls.co.uk or contact us, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).

1. Who we are

The data controller is [Full legal company name] (company no. [company number]), registered office [registered office address]. We are registered with the Information Commissioner’s Office (registration no. [ICO reg number]).

2. The information we collect

• Enquiry details you give us through our contact form: your name, firm/company, email address, phone number (if provided) and the content of your message.
• Technical & usage data collected automatically when you visit the site: IP address, browser and device type, pages viewed and referring pages, gathered through our hosting/security provider and any analytics we use.

3. How and why we use it (lawful bases)

• To respond to your enquiry and provide information about our services — our legitimate interests, and/or taking steps at your request before entering a contract.
• To keep the website secure, available and working well — our legitimate interests.
• For any direct marketing — only where we have your consent or another lawful basis; you can opt out at any time.

4. Cookies

We use cookies and similar technologies that are strictly necessary for the site to function and to keep it secure, and (where you agree) analytics cookies to understand how the site is used. You can control or delete cookies through your browser settings; blocking essential cookies may affect how the site works.

5. Who we share it with

We do not sell your personal data. We share it only with service providers who help us run the website and respond to you — for example our hosting/security provider and our email delivery provider — who act on our instructions. We may also disclose information where required by law or to protect our rights.

6. International transfers

Some of our providers may process data outside the UK. Where they do, we rely on appropriate safeguards (such as UK adequacy regulations or standard contractual clauses) to protect your data.

7. How long we keep it

We keep enquiry data for as long as needed to deal with your enquiry and for a reasonable period afterwards, then delete or anonymise it. Technical logs are kept for a short period for security and diagnostics.

8. Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

9. Your rights

You have the right to access, correct, erase, restrict or object to our use of your personal data, to data portability, and to withdraw consent where we rely on it. To exercise any of these rights, contact us through the contact form on our website or by writing to us at the address above.

10. Complaints

If you have a concern you can complain to the Information Commissioner’s Office: ico.org.uk · 0303 123 1113. We’d appreciate the chance to resolve it with you first.

11. Changes

We may update this policy from time to time. The “last updated” date above shows when it was last revised.