These Terms of Business apply to services provided by [Full legal company name] trading as Backbone Global Legal Services (“BGLS”, “we”, “us”), company no. [company number], registered office [registered office address], to its clients (“you”).
BGLS provides back‑office administration, management services and operational support to law firms, legal professionals, agents and related organisations. We are not a law firm. We do not provide legal advice, legal representation, or any reserved or regulated legal activity, and nothing we do should be relied on as legal advice. All legal advice, professional judgement, supervision and responsibility for client matters remain entirely with you and your qualified lawyers.
The specific services, deliverables, service levels and fees for each engagement will be set out in a separate written agreement, proposal or statement of work agreed between us. Where those terms conflict with these Terms of Business, the specific written agreement takes precedence.
Each party will keep the other’s confidential information secure and use it only to perform or receive the services, except where disclosure is required by law.
Each party will comply with applicable data protection law (including the UK GDPR and the Data Protection Act 2018). Where we process personal data on your behalf, we do so as your processor on documented instructions, and a data processing agreement will apply. See also our Privacy & Cookies Policy.
Fees, charging basis and payment terms are as set out in the applicable engagement agreement. Unless stated otherwise, invoices are payable within [number] days and amounts are exclusive of VAT where applicable.
Each party retains ownership of its pre‑existing materials. Work product we prepare for you in the course of an engagement belongs to you on payment, save for our general know‑how and any tools or systems we use to deliver the services, which remain ours.
We will provide the services with reasonable care and skill. As we provide administrative and operational support only and not legal advice, we are not responsible for legal advice, decisions or outcomes on your matters. To the fullest extent permitted by law, our total liability arising out of or in connection with an engagement is limited as set out in the applicable engagement agreement, and we exclude liability for indirect or consequential loss and loss of profit. Nothing in these terms limits liability that cannot be limited by law.
Either party may terminate an engagement as set out in the applicable agreement or on reasonable written notice. On termination we will return or securely deal with your materials in accordance with your instructions and applicable law.
These terms and any engagement are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless otherwise agreed in writing.
Questions about these terms can be raised through the contact form on our website.